Privacy Policy

Our Story

Effective Date: 1st April, 2025

Saskia Industries (a unit of a legacy family-owned manufacturing group headquartered in Ajmer, Rajasthan, India) is deeply committed to safeguarding the privacy of individuals who interact with our brand. This Privacy Policy outlines how we collect, use, and protect your personal data when you visit our website, www.saskiaindustries.com.

1. Ownership and Scope
Saskia Industries is operated by Saskia Industries, located at Saskia Chambers, Adarsh Nagar, Ajmer (Rajasthan), India – 305001. This Privacy Policy governs your interaction with our digital platforms and services and reflects our values of trust, transparency, and responsibility.

2. Commitment to Your Privacy
We recognize that privacy is fundamental. This policy is designed to help you understand how we collect, store, and use the information you share with us. Our practices evolve with technology and user expectations, and this policy will be updated as necessary to reflect those changes.

3. Definitions

Personal Data: Any information relating to an identifiable individual, such as your name, email, postal address, etc.
Usage Data: Technical data collected automatically, including your IP address, browser type, device identifiers, and website usage patterns.
Data Controller: Saskia Industries determines the purpose and method of data processing and is the controller of your data.
Data Processor: Any service provider or vendor we engage to process data on our behalf.
Data Subject: The individual whose personal data is collected.
User: You, the visitor or customer using our services.

4. Information We Collect

a. Personal Data
You may voluntarily provide personal information when:

Requesting a machine quote
Subscribing to our newsletter
Filling out a contact form
Participating in promotional activities

Examples include:

Full Name
Email Address
Phone Number
City/State/Country
Shipping/Billing Address
Cookies and Usage Data

b. Usage Data
We collect anonymous analytics data through tools like cookies and tracking technologies. This may include:

Browser and device type
IP address
Pages visited on our site
Duration of visits
Interaction data

5. How We Use Your Data
Saskia Industries uses your data for the following purposes:

To respond to your product inquiries and send you quotes
To personalize your experience and improve our website
To provide customer service and support
To send you newsletters, offers, and relevant marketing updates (with opt-out options)
To analyze user behavior for product development and platform optimization
To detect, prevent, and resolve technical issues

6. Data Retention
We retain your Personal Data only for as long as needed to fulfill the purposes outlined in this policy. Usage Data may be stored for a shorter time unless it is required for site security or performance analysis.

7. Security of Your Data
We implement appropriate security measures to protect your data. However, while we strive to use commercially acceptable methods, no internet transmission or electronic storage system is completely secure.

8. Your Rights and Choices
You have the right to:

Request access to your personal data
Correct or update inaccurate information
Request deletion of your data (subject to applicable legal obligations)
Unsubscribe from marketing emails using the link provided in each message

9. Service Providers
We may engage trusted third-party vendors to facilitate certain services (e.g., analytics, email campaigns). These service providers are only authorized to use your data as needed to perform their functions on our behalf.

10. External Links
Our website may contain links to third-party sites. We are not responsible for the content or privacy practices of these external platforms.

11. Changes to This Policy
This Privacy Policy may be updated periodically to reflect changes in our services, technology, or legal requirements. Updates will be posted on this page with a revised effective date.

Saskia Industries
Saskia Chambers, Adarsh Nagar, Ajmer (Rajasthan), India – 305001
Email: info@saskiaindustries.com
Phone: +91-8290205650